C.O.R.E. training Module II How to Clean a Kitchen – English

C.O.R.E. training Module 2 ReviewClick here to print PDF

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C.O.R.E. training Module I Before You Pick Up a Rag – English

C.O.R.E. training Module 1 ReviewClick here to print PDF

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Seminar Recording: Customer Focus & Satisfaction

THERE IS ONLY ONE BOSS, THE CUSTOMER. HE CAN FIRE EVERYBODY IN THE COMPANY FROM THE CHAIRMAN ON DOWN, SIMPLY BY SPENDING HIS MONEY SOMEWHERE ELSE SAM WALTON KEY FACTOR: We do not hear very much any more about TQM. In the late ’80s and early ’90s TQM was about the only buzz acronym that […]

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House Cleaning Training: How To Clean A Kitchen-Module Ii-English & Spanish-C.O.R.E. Training

FOLLOWING A VIEW SIMPLE RULES WHEN CLEANING A KITCHEN CAN SAVE TIME, MONEY AND COMPLAINTS [cart-button item=”295″ ] WE CANNOT SOLVE OUR PROBLEMS WITH THE SAME LEVEL OF THINKING THAT CREATED THEM ALBERT EINSTEIN KEY FACTOR: The difficulty of cleaning a kitchen lies somewhere between dusting and bathrooms.There is less detail and usually less ‘stuff’ […]

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Welcome Letter for new client

CUSTOMER PACKAGES MAILED TO THEIR HOME IMMEDIATELY AFTER THE SALE HAS BEEN MADE ENHANCES YOUR PROFESSIONALISM, CREDIBILITY AND RELIABILITY IN THE CUSTOMER’S EYES [cart-button item=”295″ ] KEY FACTOR: Customers are leery when it comes to the reliability of cleaning services because they have been stood up so many times. When selling over the phone the […]

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Vehicle Maintenance Form

COMPANY VEHICLES ARE AN ADVANTAGE IN MANY WAYS VEHICLES MUST BE MANAGED [cart-button item=”295″ ] KEY FACTOR: There are numerous advantages to having company vehicles. They aid in recruiting efforts, they advertise your name, they add dependability and credibility to your service and really help to decrease turnover. Company Vehicles are a huge investment so […]

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Sales Script Inbound Repeat

THEY HEARD ABOUT YOU AND ARE CALLING FOR A QUOTE WHAT IS THE MOST USER FRIENDLY WAY TO GIVE THEM ONE FOR BOTH THE CLIENT AND YOU? KEY FACTOR: [cart-button item=”295″ ] Your clients are very busy people or they could clean their homes themselves. They need the easiest and fastest way to start using […]

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Telephone Outbound Sales Script for previous one times cancelled not booked

IF YOU HAVE BEEN IN BUSINESS FOR MORE THAN 6 MONTHS YOU ARE SITTING ON A LOT OF SALES-GO GET THEM TODAY!!! [cart-button item=”295″ ] KEY FACTOR: Only 12% of the population uses, or will ever use, a cleaning service. Finding those people is key to your success. Once you have found them you need […]

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Sales Script-inbound one time or make ready

THEY NEED A QUOTE ASAP [cart-button item=”295″ ] WHAT IS THE FASTEST AND EASIEST WAY TO GIVE THEM ONE? KEY FACTOR: One time cleanings for moves, selling of homes and entertaining are clients who are very busy and feel like their ‘backs are against the wall’ or theywcould clean their homes themselves. They need the […]

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Supplies List – Buckets & Cars

WASTING 40 MINUTES TO DRIVE BACK AND FORTH TO YOUR OFFICE TO GET A 10 CENT VACUUM BELT IS SIMPLY A CRIME [cart-button item=”295″ ] KEY FACTOR: Our business can never really be a ‘home based business’. Our offices are many times in our homes but we always perform our work away from home. As […]

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Spring Cleaning Redefined article for newspaper

Why pay $1500 for a Slick Brochure that might reach 10K people when an article placed in your local newspapers and magazines will reach 30K+ people? [cart-button item=”295″ ] KEY FACTOR: When you remember that cleaning services operate on a 10% margin, building a residential cleaning service through paid advertising alone is close to impossible. […]

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Seminar Recording: Zero Cost Advertising

LOW PROFIT MARGINS IN CLEANING REQUIRE FREE ADVERTISING WE ARE BLESSED THERE ARE LOTS OF OPPORTUNITIES IN THE CLEANING SERVICES FOR FREE ADVERTISING [cart-button item=”295″ ] KEY FACTOR: Profit margins are low in all industries, but especially the service industries. This challenge requires us to be very clever and bottom line conscience when reaching our […]

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Repeat Clients DVD

THERE ARE TWO TYPES OF CLIENTS AVAILABLE IN THE RESIDENTIAL CLEANING SERVICE ARENA-THOSE WHO NEED REPEAT SERVICE AND THOSE WHO NEED ONE TIME CLEANINGS [cart-button item=”295″ ] BUT WHICH ONE IS THE BEST TO GO AFTER? KEY FACTOR: Owning a service business is one of the most difficult businesses to manage with consistency. The key […]

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Seminar Recording: Maximizing Holiday Profits & Scheduling

DO YOU USE THE HOLIDAYS TO MAXIMIZE YOUR VOLUME AND PROFITS? THE LAST 4 MONTHS OF EACH YEAR SHOULD BE YOUR STRONGEST KEY FACTOR: [cart-button item=”295″ ] Timely scheduling is the key to maximizing holiday profits. You cannot schedule new clients if you do not know where your openings are. Every holiday offers more opportunity […]

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How I Became a $2M Business-DVD

THERE ARE A LOT OF DIFFERENT WAYS TO MANAGE, LEAD AND DRIVE A RESIDENTIAL CLEANING SERVICE [cart-button item=”295″ ] THERE ARE ALSO A LOT OF BEST PRACTICES POLICES AND PROCEDURES FOR DEVELOPING, GROWING AND MAINTAINING A RESIDENTIAL CLEANING SERVICE KEY FACTOR: There are probably as many different ways to handle decisions in a residential cleaning […]

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Seminar Recording: Habit #3 Put First Things First-English & Spanish

THE KEY IS NOT TO PRIORITIZE WHAT’S ON YOUR SCHEDULE, BUT TO SCHEDULE YOUR PRIORITIES STEPHEN R COVEY THE SUCCESSFUL PERSON HAS THE HABIT OF DOING THE THINGS FAILURES DON’T LIKE TO DO [cart-button item=”295″ ] STEPHEN COVEY I THANK GOD I LIVE IN A COUNTRY WHERE DREAMS CAN COME TRUE, WHERE FAILURE IS SOMETIMES […]

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Seminar Recording: Habit #2 Begin With the End in Mind-English & Spanish

WHAT LIES BEHIND US AND WHAT LIES BEFORE US ARE TINY MATTERS COMPARED TO WHAT LIES WITHIN US OLIVER WENDELL HOLMES [cart-button item=”295″ ] KEY FACTOR: To channel our employees toward our company core values they must first understand what core values are. Habit #2 deals with core values. Many of our employees come from […]

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Seminar Recording: Habit #1 Being Proactive-English & Spanish

YOU CAN DEVELOP PROACTIVE SYNERGY DRIVEN TEAMS KEY FACTOR: [cart-button item=”295″ ] There is a vast difference between training and developmental, ongoing training. Training involves an expert working with cleaners to transfer to them certain areas of knowledge or skills to do the job they were hired to do. Developmental, ongoing training is a broad, […]

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Seminar Recording: From Cleaning to Coaching-English

ALMOST EVERY OWNER CLEANING HOUSES DREAMS OF THE DAY THEY WILL NOT NEED TO THEN WHY IS IT SO HARD TO MAKE THAT HAPPEN? KEY FACTOR: [cart-button item=”295″ ] If you are still cleaning homes then you are probably still in Stage 1 of your cleaning business. A key factor in your reaching Stage 2 […]

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Seminar Recording: Empower Your Cleaners-English

FOCUS ON YOUR POTENTIAL INSTEAD OF YOUR LIMITATIONS A MCGINNIS [cart-button item=”295″ ] PEOPLE UNDERESTIMATE THEIR CAPACITY FOR CHANGE. THERE IS NEVER A RIGHT TIME TO DO A DIFFICULT THING. A LEADER’S JOB IS TO HELP PEOPLE HAVE VISION OF THEIR POTENTIAL. JOHN PORTER KEY FACTOR: Letting go and letting others, is a difficult challenge […]

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