Employee Handbook – English & Spanish

BE SPECIFIC & CLEARLY DEFINED WITH YOUR POLICIES, SHARE THEM WITH YOUR EMPLOYEES, CONSISTENTLY DEPLOY DISCIPLINARY ACTION AND YOUR POLICIES WILL MANAGE FOR YOU KEY FACTOR: [cart-button item=”295″ ] People will not do what you expect them to do if they do not know what your expectations are. People will also not do what you […]

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Disciplinary Actions – Verbal, Written & Probationary Forms – English & Spanish

WHILE WE ARE FREE TO CHOOSE OUR ACTIONS, WE ARE NOT FREE TO CHOOSE THE CONSEQUENCES OF OUR ACTIONS. STEPHEN COVEY [cart-button item=”295″ ] KEY FACTOR: Have you ever observed an extremely naughty child in public? If you are like me you have probably thought to yourself, why would the child behave any differently? They […]

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Inbound sales-Accurate Pricing, Quoting and Selling on the Phone

USER FRIENDLY IS A POPULAR TERM THESE DAYS  WHAT DO YOUR CLIENTS KNOW ABOUT YOUR SERVICE WHEN YOU SAY ‘GOOD-BYE’? [cart-button item=”295″ ]W KEY FACTOR: Selling a repeat client requires one very important thing that must be done every time your phone rings, especially if you are a start up company, and that is answer […]

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Cleaning tool belts (alias Aprons) are a must for professional house cleaners

[cart-button item=”295″ ] REGARDLESS OF YOUR PROCESS, USING A CLEANING TOOL BELT JUST MAKES SENSE WITH THE DIFFICULTY  RECRUITING NEW CLEANERS WE NEED TO DO ANYTHING WE CAN TO MAKE THEIR JOBS EASIER SO THEY WILL NOT LEAVE THEM KEY FACTOR: Cleaners are hard to find and harder to keep.  You are also selling time […]

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Price Increase Letters for current repeat clients 1 & 2

IF IT DOESN’T MAKE MONEY IT DOESN’T MAKE SENSE [cart-button item=”295″ ] YOU ARE A YEAR BETTER AND SMARTER AND DESERVE A BIT MORE KEY FACTOR: Earning the money you deserve for the value you add to your client’s quality of life is a big part of owning your own residential cleaning company and many […]

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