Applicant Call In Log

A LIST OF PEOPLE WHO WANT TO WORK CLEANING HOMES-WHAT A VALUABLE AND PRECIOUS LIST

DO YOU HAVE ONE?

KEY FACTOR:

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It is no easy task finding good people who want to clean homes. When someone telephones, emails or contacts you in any way and states they are interested in a housekeeping job they should be treated like gold and become part of your ‘treasure chest’. The longer you are in business the larger your ‘treasure chest’ should become.

ACTION ITEM:

Keep a list of the names of the people who called your office looking for work whether you are hiring at the time or not. If you are actually paying for a classified advertisement you need to get your monies worth and work each ‘lead’ until it is dead. Never throw this list away. It could even prove valuable in a discrimination case, should you ever be so misfortunate as to be the recipient of such a suit. The next time you are ‘desperate’ for a new cleaner(s) you won’t be quite as ‘desperate’ if you have an applicant call-in log. Faithfully write the name of the inquirer in your log book. The best way to assure this is to not grab a piece of paper or stickem but to grab your call-in log and write the data in there the first time. You will never waste any more time looking for that little piece of paper you wrote that name and number on the next time you face the ‘desperate moment’. Call anyone on the list you did not interview the last time. People and situations change frequently.

IMPLEMENTATION PROCESS:

Put together an applicant call in log sheet or purchase ours. Make numerous copies and put them in a three ring binder. Every time you receive an email, phone call, walk-in, etc. from someone looking for a job first ask them the information on your call-in log and then tell them if you have any openings. Save that information forever. Some things you might like to include on the call-in log are name, phone number, experience, bi-lingual (yes/no), etc.

I would not take or give any more information than is on your log until the applicant formally comes into your office and fills out an application. Many a good employee is lost on the phone because they were given too much information.

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