Business-In-A-Box-Do It Yourself Kit: Grow Your Business Or Start One Up

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Business In a Box-Edition 2

A virtual seminar PLUS everything you need to start a residential cleaning service or take an existing one to a new stage

10 modules and their support materials will be emailed or mailed to you one every other week allowing you time to complete each and email or text Sharon any questions you have regarding that module before starting the next one.  Seminar facilitated by Sharon Tinberg, residential cleaning expert (see about us on home page) with video comment from a variety of successful cleaning service owners regarding area covered.

Module 1-Rank your company, goal setting, employee engagement

Module 2-Pricing, selling and on-boarding client

Module 3-Recruiting, Hiring and On-boarding Employee

Module 4-Training Implementation

Module 5-Cleaning process

Module 6-Leadership

Module 7-Employee Development and retention

Module 8-Scheduling and Marketing software

Module 9-Marketing

Module 10-Organizing your time, office and company

BUSINESS IN A BOX-DO IT YOURSELF KIT

DETAILS OF EACH MODULE

Module 1-Rank your company, goal setting, employee engagement

  • Ranking list-Current strengths and weaknesses
  • Leading through Change
  • Becoming a $2M Business
  • Set annual repeat client goal
  • Office Wall Chart
  • Profit Sharing Board

Module 2-Pricing, selling and onboarding client

  • Building a Business Model Based on Repeat Clients
  • Accurate Pricing and quoting
  • Sales scripts and closing the sale
  • Welcome Package

Module 3-Recruiting, Hiring and Onboarding

  • Classified ad, indeed, Craig’s list, social media
  • Applicant tracking
  • Interviewing
  • Orientation-Person of Influence
  • Onboarding Forms
  • Cleaner Job Description
  • Handbook

Module 4-Training Implementation

  • Believing You Have What It Takes
  • Turn Stumbling Blocks Into Stepping Stone
  • How to implement a cleaning process
  • O.R.E. Modules 1 and 5 and field manuals

Module 5-Cleaning process

  • Supplies and carrying caddy list
  • Cleaning tools and tricks
  • O.R.E.-Module 4 video-How to Long and Short Dust and manual-Play dusting Cleaner Game Changer
  • O.R.E.-Module 2-How to Clean a kitchen and manual-Play kitchen Cleaner Game Changer
  • O.R.E.-Module 3-How to Clean a Bath and manual-Play bath Cleaner Game Changer
  • Team roles and responsibilities
  • Tracking team statistics
  • Quality control-Customer leave behind, online, Quality Driven

Module 6-Leadership

  • From Cleaning to Coaching
  • 7 Habits of Highly Successful Residential Cleaning Service Owners-3 parts
  • Building A Winning Team for Supervisors
  • Principles of Leadership
  • Leadership versus Management
  • Putting Hope Where Others Think There is None

Module 7-Employee Development and retention

  • Expect the Best
  • Don’t Judge-Support
  • Company Vehicles
  • One on Ones
  • Full staff and supervisor meetings
  • Performance Appraisals
  • Disciplinary Action
  • Exit Interviews
  • Employee Surveys

Module 8-Scheduling and Marketing software

  • Virtual vendor presentations
  • What to track when
  • Value of filtrations and which filtrations are most valuable

Module 9-Marketing

  • Credit Card Vendor
  • Timely response to prospect and client inquiries
  • Virtual Administrator vendor presentation
  • Newsletters
  • Outbound sales
  • Social Media
  • Cause Marketing-C4R
  • Networking
  • Website
  • Flyers

Module 10-Organizing your time, office and company

  • How to Get Control of Your Time
  • Office Job Descriptions
  • Effective Staff Meetings
  • 5 Stages of Growth In Any Small Business Cycle
  • Make Plans to Succeed

  • English and Spanish C.O.R.E. training on-line access and 5 module DVD set
  • All products listed on shopping cart
  • 10 videos modules by Sharon Tinberg and residential cleaning service owners informing and advising you through every key factor of running a successful, growing and self-sustaining residential cleaning service
  • All documents are word or excel, formatted with standard fonts making it easy to turn them into your documents with your logo and name
  • If you are a start up do not waste your time and money re-inventing the wheel.  You have a finite amount of each.  Learn from and copy the experts and use your time and money to improve what you learned from them.
  • Definitely for Type A, self-starter personalities.   With a minimal outlay of money an up and running company can uncover their weaknesses and learn how to strengthen them by simply complete all 10 modules of Business In a Box.  It is a self-assessment and self-improvement program.  It also covers each aspect for start-up companies, although start-ups with no previous ownership experience would be better served with a coaching package.
  • This KIT provides a guide to follow with possible alternatives to solving challenging problems that are roadblocks to attaining goals

DETAILED LIST OF CONTENTS OF PACKAGE plus 10 Modules provided every two weeks on a flash drive or utube channel.

Total package content takes approximately 40 hours to complete

One module, all videos, supporting documents and materials will be emailed or mailed through USPS every other week to your desired location or email address.

  The below materials are included in the package:
1 Cleaning tool belt fully waterproof , billowed pockets with cell phone pocket with buckle, no logo
1 Cleaning tool belt plain back waterproof, billowed pockets with buckle, no logo
Cleaner roles and Responsibilities-2 & 3 Person Teams English
Cleaning notebook for C.O.R.E. training (English & Spanish)-Maid Easy Reference Guide Educator
House cleaning training-C.O.R.E. English & spanish-Full 5 module DVD set and on-line
Supplies List – Buckets & Cars
Action Item List-Start Up & Grow-English
Advertising seal for C.O.R.E. training users
Apartment/Condo Relationship Building Template
Brochure for marketing-3 fold,print on your PC-Circle of Excellence
Christmas Cleaning Poem for Client & Advertising Use
Client Customer Service Call Log Sheet
Client Customer Service Call Script
Client Easter/Mother’s Day Customer Service Call Script
Coloring Book on Manners
Competitor Pricing-Script to get competitor’s prices and tracking log
Daily Activity Log Spreadsheet
Data Sheet for client-tracks client info and preferences
Flyers-Package of 12 for each holiday
Hospital Relationship Building Proposal Template
Inbound sales/quote client data form
Media List for Press Releases template
Outbound Scripts for one times, cancelled and never serviced
Policies for Clients of Cleaning Services
Press Release for Cause cleanings
Press Releases
Pricing and Labor Matrix Calculator
Pricing for deep clean tasks, i.e. wet wiping, inside refrig, etc
Prospect Response Emails 1 & 2 for internet and Service Magic, etc Inquiries
Hospitals,Schools, Apartments/Condos Relationship Building Proposal Template
Relationship Building with Hospitals Script
Relationship Building with Media Script
Relationship Building with Real Estate Agencies Script
Response Card for client feedback for Website &/or Card
Sales Script Inbound Repeat
Sales script-inbound one time or make ready
School Relationship Building Proposal Template
Services Provided-Company Profile Sheet to give client
Spring Cleaning Redefined article for newspaper
Welcome Letter for new client
Budget Calculator
Price Increase Letters for current repeat clients 1 & 2
Vehicle Maintenance Form
Goal Wall Chart Template for Tracking and Displaying plan vs actual for full office
Daily Activity Log Spreadsheet

The following video modules are included in the BIB package and all supporting materials

Budget Calculator
Price Increase Letters for current repeat clients 1 & 2
Vehicle Maintenance Form
Goal Wall Chart Template for Tracking and Displaying plan vs actual for full office
Daily Activity Log Spreadsheet

The following video modules are included in the BIB package and all supporting materials

Module 1-Rank your company, goal setting, employee engagement

Module 2-Pricing, selling and on-boarding client

Module 3-Recruiting, Hiring and On-boarding Employee

Module 4-Training Implementation

Module 5-Cleaning process

Module 6-Leadership

Module 7-Employee Development and retention

Module 8-Scheduling and Marketing software

Module 9-Marketing

Module 10-Organizing your time, office and company

Julie McAdoo Testimonial – Refresh Your Nest – Tampa, FL –

$200 down payment/$100 per week for 20 weeks

$100.00 / week for 20 weeks with a 7-day free trial and a $200.00 down Add to cart

SAVE $500 Pay all upfront – $1700

$2,200.00 Add to cart

KEY FACTOR:

Running a residential cleaning service is not rocket science but it sure isn’t tidily winks either. Some owners will naturally be better at some aspects of the business than others and some will struggle with everything and come out winners.
What you must do first is you are a start up company you are beginning at the beginning and this is a great time to develop each step, process and procedure motivated by creating a culture of excellence. This can be a time consuming and laborious process for each method/process (and there are literally 100’s to develop for a start up residential cleaning service) or you can develop the majority of them in less than 10 minutes/item by seeking out and utilizing the help of an expert. If you have been in business for a few years you may have hit a ‘ceiling’ and need to work on developing your company to handle growth.

Growth in any of the first 3 stages of your business cycle, from $0-$1.5M will be enhanced by utilizing one of our Business in a Box plans.

write down realistic goals for the year for your cleaning service (1 net repeat client per week is a realistic first year goal). Next, create an action item list that will reach those goals. Third, learn how to work each item on the action item list. Finally, work that list relentlessly and faithfully. Always continue to grow by following the same process each year you are in business.

ACTION ITEM:

Prioritize the action items that will support reaching your goals. This is the tricky part if you have never owned a cleaning service before. First time owners and owners wanting to move from cleaning to coaching really should find a simple guide to follow. If complete, thought out and detailed your action item list will always have about 70 items to be completed per year. Some can be completed in as little as 30 minutes and some will require a few days. Together your action item list is a workbook that states exactly what you must do each year to start, develop and grow your cleaning service, depending upon what stage you are in. It will also help you determine what you do not know so that you can determine what you need to learn. At Rags to Riches we are committed to the belief that a culture of excellence begins its creation with a solid foundation. It is easy to firm up your foundation by educating yourself about your business.

IMPLEMENTATION PROCESS:

Every single step you take in your company should, and does, have a best practices process or policy. Many companies short step processes, skip processes or stop processes because they are not sure what they should be and do not have the time to research them, creating a gaping hole in the company’s culture of excellence.
If you are a start up company you are beginning at the beginning and this is a great time to develop each step, process and procedure motivated by creating a culture of excellence. This can be a time consuming and laborious process for each method/process (and there are literally 100’s to develop for a start up residential cleaning service) or you can develop the majority of them in less than 10 minutes/item by seeking out and utilizing the help of an expert. If you have been in business for a few years you may have hit a ‘ceiling’ and need to work on developing your company to handle growth.

Growth in any of the first 3 stages of your business cycle, from $0-$1.5M will be enhanced by utilizing one of our Business in a Box plans.

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