FOLLOWING A VIEW SIMPLE RULES WHEN CLEANING A KITCHEN CAN SAVE TIME, MONEY AND COMPLAINTS
WE CANNOT SOLVE OUR PROBLEMS WITH THE SAME LEVEL OF THINKING THAT CREATED THEM
The difficulty of cleaning a kitchen lies somewhere between dusting and bathrooms.There is less detail and usually less ‘stuff’ in a kitchen that must be dealt with than when dusting, however, there is usually more stuff in the kitchen than is in the bath. It is easier to check the quality of the kitchen than the dusting. Kitchens do have a variety of items in them that require cleaning product knowledge. There are self-cleaning and non self-cleaning ovens, stainless steel appliances with a grain in them that scratch easily, gen-air stove tops, etc. There are also a variety of levels of cleaning for a kitchen. Do you clean the inside and out of the refrig, inside and out of the oven, etc? The kitchen cleaner truly needs to know your specific cleaning profile so they can honor the rule ‘if it doesn’t make money it doesn’t make sense’. On a 3 person team our cleaners were promoted from bathrooms to kitchens.
Develop a process for cleaning kitchens or adopt one that has already proven to be successful. The kitchen process will require two trips around the kitchen. The first trip is for long dusting, the second trip is for cleaning everything else. An apron must be utilized by the kitchen person to achieve maximum efficiency and quality.Develop a specific set of rules to be followed by the kitchen cleaner. Be sure that the kitchen cleaner understands the rules and processes before they enter the client’s home.
Develop a process and specific rules that relate only to cleaning the kitchen and teach the process and the rules to your kitchen cleaner before they enter a client’s home. Some specific kitchen cleaning rules are:
- Remove trash and rugs and set outside of kitchen door before you begin cleaning
- Take two trips around the kitchen
- Always work from top to bottom and left to right
- Never backtrack steps while cleaning
- Put client’s items back exactly as you found them
- Use the appropriate tool or product, switching to a heavier/alternative tool when necessary
- Always put your cleaning tools back where you found them immediately after using them
- Make sure what you are doing is making your company money
- Use both hands
- Don’t waste time re-shining an area that is already clean
- Be aware of your time
Have the kitchen cleaner watch a professional, who is fast, efficient and quality driven, clean a kitchen or have the cleaner watch a training video. Most of our cleaners are visual learners. Try not to have them watch a cleaner in a client’s home if you want the client to be left with a remarkable experience.
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