Employee

Performance Appraisal – Customer Service/Sales Manager/Administrative Manager-English

Performance Appraisal – Customer Service/Sales Manager/Administrative Manager-English Only $20.00

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Cross Country C.O.R.E. Training: Sweeping Away The Core Of Your Problems

CLEANERS ARE HARD TO FIND AND ARE EVEN HARDER TO KEEP- ATTEND CROSS COUNTRY C.O.R.E. TRAINING IN KENNESAW, GA ON DECEMBER 8 & 9 AND LEARN EFFECTIVE TECHNIQUES TO RECRUIT, HIRE, TRAIN & RETAIN LARGE CLEANING STAFFS Package includes everything on the website pertaining to cleaning employee, managers and cleaning, including C.O.R.E. online training DVDs […]

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Cultivate Remarkable Employees Bundle

[cart-button item=”295″ ] This is a package that includes all of the support materials you need to hire, train, develop and keep remarkable employees. FINDING AND ONBOARDING EMPLOYEES Finding, Interviewing and Hiring the Best Cleaners online webinar Cash Advance Contract-English & Spanish Cleaning Tools Acceptance Form (English) Employee Handbook – English Employee Handbook Quiz – […]

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Leadership versus Management

KEY FACTOR: Management and Leadership require use of different sides of the brain and different venues to facilitate their use effectively. If you are doing all of your managing and leading in the supplies room and never have full staff meetings or weekly one-on-ones you will suffer more than just turnover. You will also struggle […]

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Performance Appraisals – Customer Service/Sales Manager/Administrative Manager, Supervisor/Team Leader and Partner

IT IS A FINE THING TO HAVE ABILITY, BUT THE ABILITY TO DISCOVER ABILITY IN OTHERS IS THE TRUE TEST Elbert Hubbard [cart-button item=”295″ ] AND LET US NOT LOSE HEART IN DOING GOOD, FOR IN DUE TIME WE SHALL REAP IF WE DO NOT GROW WEARY Galatians 6:9 KEY FACTOR: It is a fact […]

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Employee Handbook Quiz

A SOLID FOUNDATION HAS NO CRACKS INSPECT WHAT YOU SUSPECT AND SUSPECT EVERYTHING KEY FACTOR: [cart-button item=”295″ ] There are numerous reasons why your policies, procedures, processes, expectations and values must be communicated with and understood by your employees. A few of them are: It is key for improving productivity It builds loyalty and engagement […]

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Seminar Recording: Professional Coaching For Reducing Employee Turnover

COMPANIES THAT MAKE REDUCING EMPLOYEE TURNOVER A HIGH PRIORITY CAN AND DO EFFECTIVELY CURTAIL IT [cart-button item=”295″ ] KEY FACTOR: Turnover in cleaners is extremely expensive, time consuming and stressful. Recruiting, interviewing, selecting, background checking, training, increased work load on current employees (which can result in more turnover), reduced productivity due to low employee morale […]

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Orientation

EMPLOYEE ORIENTATION [cart-button item=”295″ ] THE FIRST STEP TOWARDS CREATING A CULTURE OF EXCELLENCE KEY FACTOR: The first step that an employee goes through when they join any company is the safety step. (Watch Building a Winning Team video) To create a feeling of safety in a new employee it is very important to let […]

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Putting Hope Where Others Think There Is None DVD

“The miserable have no other medicine but only hope.” William Shakespeare KEY FACTOR: [cart-button item=”295″ ] Most of our employees come to us feeling they have hit rock bottom and cleaning houses is their last resort. At this point in their lives they will follow any Leader who offers them hope. Hope is a universal […]

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Principles of Leadership

  [cart-button item=”295″ ] KEY FACTOR: Leadership is a process whereby an individual influences a group of individuals to achieve a common goal. In order to be a leader you have to have followers. In order to have followers you need to be worthy of following. In order to be worthy of following you must […]

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Building A Winning Team for Owners and Managers DVD

Coming together is a beginning. Keeping together is progress. [cart-button item=”295″ ] Working together is success. Henry Ford KEY FACTOR: There are 5 steps that every employee, whether a house cleaner or a CEO of a Fortune 500 company. These steps are Safety, Trust, Intimacy, Goals/Tasks and Mission/Vision. It takes several months, if not years, […]

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Attendance Log

KEY FACTOR: [cart-button item=”295″ ] If you are going to implement a policy you must consistently enforce that policy. Legally, it is worse if you enforce a policy occasionally rather than not at all. You must also clearly document all infractions of a policy. This is not more important, and more difficult to do, in […]

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Seminar Recording: Finding, Interviewing and Hiring the Best Cleaners

KEY FACTOR: [cart-button item=”295″ ] It cannot be said enough that the most important aspect of your company is your cleaner. If you can find, hire and train a steady stream of cleaners that stay with your company you can grow as fast as you want to!! To make this happen you must be perceived […]

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Employee Handbook – English & Spanish

BE SPECIFIC & CLEARLY DEFINED WITH YOUR POLICIES, SHARE THEM WITH YOUR EMPLOYEES, CONSISTENTLY DEPLOY DISCIPLINARY ACTION AND YOUR POLICIES WILL MANAGE FOR YOU KEY FACTOR: [cart-button item=”295″ ] People will not do what you expect them to do if they do not know what your expectations are. People will also not do what you […]

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Disciplinary Actions – Verbal, Written & Probationary Forms – English & Spanish

WHILE WE ARE FREE TO CHOOSE OUR ACTIONS, WE ARE NOT FREE TO CHOOSE THE CONSEQUENCES OF OUR ACTIONS. STEPHEN COVEY [cart-button item=”295″ ] KEY FACTOR: Have you ever observed an extremely naughty child in public? If you are like me you have probably thought to yourself, why would the child behave any differently? They […]

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Aprons are a must for professional house cleaners

[cart-button item=”295″ ] REGARDLESS OF YOUR PROCESS, USING AN APRON JUST MAKES SENSE CARRY IT WITH YOU AND YOU SAVE WASTED BACKTRACKING STEPS AND ENERGY KEY FACTOR: You are selling time in this business. Whatever you can do to increase efficiency without sacrificing quality must be done. Aprons are a key contributor to efficiency. Appreciatively, […]

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New hire 10 day daily evaluation form for training period

KEY FACTOR: The first reaction a new employee must have to stay on a job and stay engaged in that new job is a feeling of safety. For a new employee to feel safe they must have constant feedback every day. They need and want to know that they are doing a great job or […]

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Breakage Note For Client & Form For Office

WORLD CLASS ETIQUETTE AND COMMITMENT CAN TURN EVERY STUMBLING BLOCK INTO A STEPPING STONE OF LOYALTY FROM YOUR CLIENTS [cart-button item=”295″ ] KEY FACTOR: Everyone knows that accidents happen. Your clients understand that as well. It is not the breakage or damage that will cause a client to cancel their service. It is lack of […]

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Cleaning Vocabulary List-English & Spanish

❝The limits of my language are the limits of my world.❞ Ludwig Wittgenstein [cart-button item=”295″ ] ❝One language sets you in a corridor for life. Two languages open every door along the way.❞ Frank Smith KEY FACTOR: If you have employees who cannot speak any English it is imperative that your application, documents, employee handbook […]

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Noncompetition and Nonsolicitation Provisions-English and Spanish

 WHAT KILLS A SKUNK IS THE PUBLICITY IT GIVES ITSELF Abraham Lincoln [cart-button item=”295″ ] KEY FACTOR: Unfortunately, we sometimes hire people who do not think ethically. They may not even realize that something is unethical. Consequently, we could end up with an employee or two who ‘steals’ our clients. They steal them for […]

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