Employee

Quality Control Checklist

YOUR QUALITY CONTROL SHEET CAN DOUBLE AS A SALES TOOL KEY FACTOR: [cart-button item=”295″ ] Leaving some type of a quality control check sheet each time you clean a customer’s home will accomplish three key factors: It will insure that your cleaners are really checking the home before they leave It will insure the client […]

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Performance Appraisal – Partners – English & Spanish

Multi faceted tool to evaluate Partners annually on a scale of 0 (Unacceptable) to 5 (Outstanding) for Meeting Major Responsibilities, Meeting Objectives/Projects for the Year, Knowledge of Work, Applying Skills of Management, Quality of Work, Communications and Human Relations, Category Rankings and an Overall Ranking for the Review Period [cart-button item=”295″ ] Only $12.00 Our […]

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House Cleaning Training: C.O.R.E. English &/Or Spanish-Full 5 Module Set-4 Payments

[cart-button item=”295″ ] Module I: Before You Pick Up a Rag: Covers dress, rules in the home, cleaning supplies & equipment, preparing to enter the client’s home and entering the home Module II: How to Clean a Kitchen: Includes supplies needed, preparation of kitchen, instructional cleaning processes, rules and efficiency practices. Module III: How to […]

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Cleaning Tools Acceptance Form

INSPECT WHAT YOU SUSPECT AND SUSPECT EVERYTHING [cart-button item=”295″ ] David Palmer KEY FACTOR: There are two concerns regarding missing supplies. One is the cost of the missing supplies and a second is the lack of quality due to the missing supplies. Individual supplies are something that has to be managed. Each employee should be […]

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House Cleaning Training: Before You Pick Up A Rag-Module I-English & Spanish-C.O.R.E. Training

[cart-button item=”295″ ] IF YOU WANT YOUR CLIENTS TO REMARK TO OTHERS ABOUT THEIR CLEANING EXPERIENCE WITH YOUR COMPANY THEN YOU NEED TO LEAVE THEM WITH A REMARKABLE EXPERIENCE THE QUALITY OF THE CLEANING IS ONLY 50% OF THAT EXPERIENCE KEY FACTOR: There are a lot of steps involved in leaving a client with a […]

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House Cleaning Training: Beds, Floors And Wrapping Up-Module V-English & Spanish-C.O.R.E. Training

[cart-button item=”295″ ] TWO PEOPLE CAN CHANGE A BED IN 1/3 LESS TOTAL MAN HOURS THAN 1 PERSON LEAVING A DIRTY RAG ON A CLIENT’S WHITE COUCH DOES NOT LEAVE THE CLIENT FEELING LIKE THEY HAD A REMARKABLE EXPERIENCE KEY FACTOR: If you work on teams of 2 or more then two people should always […]

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Employee Christmas Appreciation Poem-English & Spanish

Your cleaner/employees really are far more important to you than your client. We recommend you show them every day for 12 days before Christmas how much they mean to you. This will make it fun for them to come to the office every day at a very stressful time in their lives. The first gift […]

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General Employee Survey

A PROFESSIONAL EMPLOYEE SURVEY IS LIKE READING YOUR EMPLOYEE’S MINDS KEY FACTOR: [cart-button item=”295″ ] In a residential cleaning service there is no one more important than our employees and that is why it is so important to get feedback from all of them. An anonymous employee survey will Provide you a tool for direct […]

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Cleaning Notebook For C.O.R.E. Training: Maid Easy Cleaning Training Reference Guide Educator

[cart-button item=”295″ ] A GOOD TEACHER MUST BE ABLE TO PUT HIMSELF IN THE PLACE OF THOSE WHO FIND LEARNING HARD …ELIPHAS LEVI KEY FACTOR: The large majority of your new cleaners will be able to observe a process once and know what that process is. If they are also tested on the process it […]

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House Cleaning Training: How To Clean A Kitchen-Module Ii-English & Spanish-C.O.R.E. Training

FOLLOWING A VIEW SIMPLE RULES WHEN CLEANING A KITCHEN CAN SAVE TIME, MONEY AND COMPLAINTS [cart-button item=”295″ ] WE CANNOT SOLVE OUR PROBLEMS WITH THE SAME LEVEL OF THINKING THAT CREATED THEM ALBERT EINSTEIN KEY FACTOR: The difficulty of cleaning a kitchen lies somewhere between dusting and bathrooms.There is less detail and usually less ‘stuff’ […]

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Seminar Recording: Habit #2 Begin With the End in Mind-English & Spanish

WHAT LIES BEHIND US AND WHAT LIES BEFORE US ARE TINY MATTERS COMPARED TO WHAT LIES WITHIN US OLIVER WENDELL HOLMES [cart-button item=”295″ ] KEY FACTOR: To channel our employees toward our company core values they must first understand what core values are. Habit #2 deals with core values. Many of our employees come from […]

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Applicant Call In Log

A LIST OF PEOPLE WHO WANT TO WORK CLEANING HOMES-WHAT A VALUABLE AND PRECIOUS LIST DO YOU HAVE ONE? KEY FACTOR: [cart-button item=”295″ ] It is no easy task finding good people who want to clean homes. When someone telephones, emails or contacts you in any way and states they are interested in a housekeeping […]

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House Cleaning Training: How To Clean A Bathroom-Module Iii-English & Spanish-C.O.R.E. Training

[cart-button item=”295″ ] THERE IS A BEST PRACTICES PROCESS FOR BATH CLEANING PROCESSES ARE CRITICAL FOR EFFICIENCY WHEN CLEANING BATHS WE CANNOT SOLVE OUR PROBLEMS WITH THE SAME LEVEL OF THINKING THAT CREATED THEM ALBERT EINSTEIN KEY FACTOR: Baths are generally the easiest to teach cleaning processes in. Most bathrooms are designed similarly requiring few […]

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Seminar Recording: Habit #3 Put First Things First-English & Spanish

THE KEY IS NOT TO PRIORITIZE WHAT’S ON YOUR SCHEDULE, BUT TO SCHEDULE YOUR PRIORITIES STEPHEN R COVEY THE SUCCESSFUL PERSON HAS THE HABIT OF DOING THE THINGS FAILURES DON’T LIKE TO DO [cart-button item=”295″ ] STEPHEN COVEY I THANK GOD I LIVE IN A COUNTRY WHERE DREAMS CAN COME TRUE, WHERE FAILURE IS SOMETIMES […]

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Cash Advance Contract-English & Spanish

AN OUNCE OF PREVENTION IS WORTH A POUND OF CURE KEY FACTOR: [cart-button item=”295″ ] Theft is a major concern in our industry. We want to do everything we possibly can to deter a major or petty theft problem resulting from one of our cleaners. Our employees are the core of our company. We want […]

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Supplies List – Buckets & Cars

WASTING 40 MINUTES TO DRIVE BACK AND FORTH TO YOUR OFFICE TO GET A 10 CENT VACUUM BELT IS SIMPLY A CRIME [cart-button item=”295″ ] KEY FACTOR: Our business can never really be a ‘home based business’. Our offices are many times in our homes but we always perform our work away from home. As […]

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Seminar Recording: Building a Winning Team for Cleaning Team Leaders-English & Spanish

COACHES DON’T CARRY THE BALL-TEAM MEMBERS DO COACHES UNDERSTAND THE MEANING OF ‘DIFFERENT STROKES FOR DIFFERENT FOLKS’ WHILE TREATING EVERYONE EXACTLY THE SAME [cart-button item=”295″ ] KEY FACTOR: Like sports, the company that puts together the most skilled and synergistic team will most likely score the most points. The coach only coaches, it is the […]

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Pricing and Labor Matrix Calculator

TIME IS MONEY [cart-button item=”295″ ] KEY FACTOR: In this business, accurate pricing and quoting is remarkably important because it can make the difference between losing money, breaking even and making a profit. For this reason many residential cleaning service owners do not bid on the phone. I believe that learning how to do this […]

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House Cleaning Training: How To Long And Short Dust-Module Iv-English & Spanish-C.O.R.E. Training

EFFICIENCY WITH QUALITY IN DUSTING REQUIRES A PROCESS THERE ARE RULES THAT ARE SPECIFIC TO THE DUSTING AREA A PROCESS MUST BE DEVELOPED AND TRAINED WE CANNOT SOLVE OUR PROBLEMS WITH THE SAME LEVEL OF THINKING THAT CREATED THEM [cart-button item=”295″ ] ALBERT EINSTEIN KEY FACTOR: There are really 4 key areas when cleaning a […]

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Seminar Recording: 7 Habits of Highly Successful Home Cleaning Employees-English & Spanish

WE ARE WHAT WE REPEATEDLY DO. EXCELLENCE, THEN, IS NOT AN ACT BUT A HABIT ARISTOTLE [cart-button item=”295″ ] WATCH YOUR THOUGHTS, FOR THEY BECOME WORDS. WATCH YOUR WORDS, FOR THEY BECOME ACTIONS. WATCH YOUR ACTIONS, FOR THEY BECOME HABITS. WATCH YOUR HABITS, FOR THEY BECOME CHARACTER. WATCH YOUR CHARACTER, FOR IT BECOMES YOUR DESTINY. […]

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