Employee

Daily Team Tracking Form

YOU ARE SELLING TIME [cart-button item=”295″ ] TIME IS MONEY KEY FACTOR: What you are really selling in this industry is time, which makes time your most valuable asset. Make sure you know where every minute of your time, your employee’s time and your financial investment in time is going. If you pay by the […]

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Cleaner Roles & Responsibilities: 2 & 3 Person Teams

[cart-button item=”295″ ] Â A CLEAR VISION IS USUALLY ASSUMED AND RARELY COMMUNICATED …UNKNOWN GOOD PLANS SHAPE GOOD DECISIONS. THAT’S WHY GOOD PLANNING HELPS MAKE ELUSIVE DREAMS COME TRUE …LESTER BITTEL KEY FACTOR: We make our money by selling time. Efficiency is extremely important to our bottom line and organization is extremely important to efficiency. […]

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Train The Trainer: How To Effectively Implement A House Cleaning Process

FOLLOWING A PROCESS WHEN TRAINING GIVES YOU QUALITY RESULTS IN BENCHMARK TIME IT TAKES 17 TIMES TO CREATE A NEW HABIT KEY FACTOR: [cart-button item=”295″ ] There is nothing that you will do in your company that is more important than training your cleaners. Training requires time, patience and focus. If you take the time […]

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Application for Employment – English & Spanish

FIRST IMPRESSIONS ARE LASTING IMPRESSIONS PROFESSIONAL APPLICATIONS IN ENGLISH AND SPANISH WILL ENHANCE YOUR COMPANY IMAGE KEY FACTOR: It is no secret that cleaning homes is not viewed as a glamorous job. When many of our applicants come in the door their expectations for joining this industry are low and many feel like they are […]

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Seminar Recording: Dealing with Rude and Pushy People-English & Spanish

THERE ARE NO PEOPLE WHO ARE QUITE SO VULGAR AS THE OVER-REFINED MARK TWAIN [cart-button item=”295″ ] IT’S NOT A SLAM AT YOU WHEN PEOPLE ARE RUDE IT’S A SLAM AT THE PEOPLE THEY’VE MET BEFORE KEY FACTOR: In our business, like any business, we deal with some rude and pushy people. Unfortunately, in our […]

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Reference Checking Form English & Spanish

REFERENCE CHECKS [cart-button item=”295″ ] ASK THE RIGHT QUESTIONS AND YOU’LL GET THE RIGHT ANSWERS KEY FACTOR: Some previous employers are afraid to say anything about a previous employee; some are forbidden by their company to say anything and some are just waiting for you to ask the right question so they can ‘spill the […]

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Seminar Recording: Habit #1 Being Proactive-English & Spanish

YOU CAN DEVELOP PROACTIVE SYNERGY DRIVEN TEAMS KEY FACTOR: [cart-button item=”295″ ] There is a vast difference between training and developmental, ongoing training. Training involves an expert working with cleaners to transfer to them certain areas of knowledge or skills to do the job they were hired to do. Developmental, ongoing training is a broad, […]

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Seminar Recording: Empower Your Cleaners-English

FOCUS ON YOUR POTENTIAL INSTEAD OF YOUR LIMITATIONS A MCGINNIS [cart-button item=”295″ ] PEOPLE UNDERESTIMATE THEIR CAPACITY FOR CHANGE. THERE IS NEVER A RIGHT TIME TO DO A DIFFICULT THING. A LEADER’S JOB IS TO HELP PEOPLE HAVE VISION OF THEIR POTENTIAL. JOHN PORTER KEY FACTOR: Letting go and letting others, is a difficult challenge […]

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Job Description – Team Leader – English & Spanish

A LEADER IS ONE WHO KNOWS THE WAY, GOES THE WAY, AND SHOWS THE WAY JOHN C MAXWELL [cart-button item=”295″ ] LEADERSHIP AND LEARNING ARE INDISPENSABLE TO EACH OTHER JFK KEY FACTOR: Job descriptions that can stand the test of time by growing with your company require some time and thought. This is an extremely […]

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Seminar Recording: From Cleaning to Coaching-English

ALMOST EVERY OWNER CLEANING HOUSES DREAMS OF THE DAY THEY WILL NOT NEED TO THEN WHY IS IT SO HARD TO MAKE THAT HAPPEN? KEY FACTOR: [cart-button item=”295″ ] If you are still cleaning homes then you are probably still in Stage 1 of your cleaning business. A key factor in your reaching Stage 2 […]

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Employee Classified Ad and Employee Referral Bonus Form (English & Spanish)

NEW HIRES -THE CORE OF YOUR COMPANY WHERE DO YOU FIND THEM? KEY FACTOR: If you do not have cleaners to clean your homes you are out of business or your growth stops with what you can clean yourself. Finding dependable employees with good attitudes is key to your success. You can train them as […]

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Job Description – Supplies Person – English & Spanish

WHEN IN DOUBT, MUMBLE, WHEN IN TROUBLE, DELEGATE, WHEN IN CHARGE, PONDER …JOHN H BOREN NOTHING IS IMPOSSIBLE IF YOU CAN DELEGATE EFFECTIVELY KEY FACTOR: Eventually, there will be, or there is now, more work than one owner can accomplish. When it comes to delegating some of the administrative/non-income earning jobs to someone else there […]

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How I Became a $2M Business-DVD

THERE ARE A LOT OF DIFFERENT WAYS TO MANAGE, LEAD AND DRIVE A RESIDENTIAL CLEANING SERVICE [cart-button item=”295″ ] THERE ARE ALSO A LOT OF BEST PRACTICES POLICES AND PROCEDURES FOR DEVELOPING, GROWING AND MAINTAINING A RESIDENTIAL CLEANING SERVICE KEY FACTOR: There are probably as many different ways to handle decisions in a residential cleaning […]

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Job Description Sales/Customer Service Manager – English & Spanish

Quality in a service or product is not what you put into it. It is what the client or customer gets out of it. Peter Drucker [cart-button item=”295″ ] Your most unhappy customers are your greatest source of learning. Bill Gates KEY FACTOR: Your customer service manager insures the satisfaction of your clients by providing […]

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Job Posting Form – Cleaners & Office Staff

THE JOY AN OWNER GETS FROM PROMOTING INTERNALLY IS INCOMPARABLE KEY FACTOR: Looking internally for a candidate to fill an open position has numerous advantages for both your company and your employees. First, it increases staff effectiveness. Workers will be more motivated to do their best if they feel you recognize talent and reward effort […]

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Vehicle Maintenance Form

COMPANY VEHICLES ARE AN ADVANTAGE IN MANY WAYS VEHICLES MUST BE MANAGED [cart-button item=”295″ ] KEY FACTOR: There are numerous advantages to having company vehicles. They aid in recruiting efforts, they advertise your name, they add dependability and credibility to your service and really help to decrease turnover. Company Vehicles are a huge investment so […]

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Interview Questions – English & Spanish

INTERVIEWING THE APPLICANT WHO HAS CONTROL OF THE INTERVIEW? [cart-button item=”295″ ] A STANDARD SET OF APPLICANT QUESTIONS WILL KEEP YOU IN CONTROL OF THE INTERVIEW KEY FACTOR: You ‘set the stage’ for how an employee will follow your direction as a leader when you interview the applicant. You have set a professional stage with […]

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Job Description – Field Operations Manager

Operational Excellence [cart-button item=”295″ ] The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.” Bill Gates KEY FACTOR: Your Field Operations Manager accomplishes their objectives by recruiting, selecting, […]

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House Cleaning Training: C.O.R.E. English &/Or Spanish-Full 5 Module Sets

[cart-button item=”295″ ] Module I: Before You Pick Up a Rag: Covers dress, rules in the home, cleaning supplies & equipment, preparing to enter the client’s home and entering the home Module II: How to Clean a Kitchen: Includes supplies needed, preparation of kitchen, instructional cleaning processes, rules and efficiency practices. Module III: How to […]

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Request for Time Off-English & Spanish

REQUEST FOR TIME OFF [cart-button item=”295″ ] KEY FACTOR: Our cleaning employees are generally intelligent, resourceful, agreeable people who really want to do the right thing. They are also generally intimidated, uneducated in good business practices and a bit “me” focused. Successful cleaning company owners need to respond proactively to all of the above factors […]

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