Marketing

Holiday Marketing Bundle

This bundle includes helpful items to make this the best 4th quarter you have ever had!! [cart-button item=”295″ ] Included are word document flyers easy to run off yourself and change as the theme of the year changes from ‘Back to School’ to Christmas Gift Certificates to Thanksgiving, Hanukah, Christmas and New Year help.  Use […]

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Press Releases

THE CATERPILLAR DOES ALL THE WORK BUT THE BUTTERFLY GETS ALL THE PUBLICITY George Carlin [cart-button item=”295″ ] KEY FACTOR: Press releases can have significant value for your company. Local and hometown press releases are not used enough. Newspapers love information about what is happening locally and if the press release is written properly, it […]

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Hospitals, Schools, Apartments/Condos Relationship Building Proposal Template

RELATIONSHIP BUILDING IS VIRTUALLY FREE AND BRINGSLASTING REPEAT SALES THERE IS A BRILLIANT CHILD LOCKED INSIDE EVERY STUDENT A TEACHER AFFECTS ETERNITY; THEY CAN NEVER TELL WHERE THEIR INFLUENCE STOPS [cart-button item=”295″ ] Henry B Adams KEY FACTOR: People do business with people they know and trust. (Really, it is the 17 rule all over […]

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Inbound sales-Accurate Pricing, Quoting and Selling on the Phone

USER FRIENDLY IS A POPULAR TERM THESE DAYS  WHAT DO YOUR CLIENTS KNOW ABOUT YOUR SERVICE WHEN YOU SAY ‘GOOD-BYE’? [cart-button item=”295″ ]W KEY FACTOR: Selling a repeat client requires one very important thing that must be done every time your phone rings, especially if you are a start up company, and that is answer […]

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Breakage Note For Client & Form For Office

WORLD CLASS ETIQUETTE AND COMMITMENT CAN TURN EVERY STUMBLING BLOCK INTO A STEPPING STONE OF LOYALTY FROM YOUR CLIENTS [cart-button item=”295″ ] KEY FACTOR: Everyone knows that accidents happen. Your clients understand that as well. It is not the breakage or damage that will cause a client to cancel their service. It is lack of […]

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Prospect Response Emails 1 & 2 for internet and Service Magic, etc Inquiries

He that rises late must trot all day. [cart-button item=”295″ ] Benjamin Franklin Everybody, soon or late, sits down to a banquet of consequences. KEY FACTOR: Today’s society is an immediate gratification society. When individuals make decisions they want to follow through on those decisions immediately. Especially the busy population that we serve. When a […]

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Inbound sales/quote client data form

THEY NEED A QUOTE ASAP FOR A ONE TIME OR MAKE READY CLEAN WHAT IS THE FASTEST AND EASIEST WAY TO GIVE THEM ONE? [cart-button item=”295″ ] KEY FACTOR: One time cleanings for moves, selling of homes and entertaining are clients who are very busy and feel like their ‘backs are against the wall’ or […]

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Competitor Pricing-Script to get competitor’s prices and tracking log

KEY FACTOR: [cart-button item=”295″ ] In today’s highly competitive market you need to know what sets you apart from your competitors. As a matter of fact, you should determine what will set you apart from your competitors before you build your business model. You need to know everything about your competitor before you know you […]

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Coloring Book on Manners

Friends and good manners will carry you where money won’t go. Margaret Walker [cart-button item=”295″ ] “No one has yet fully realized the wealth of sympathy, kindness and generosity hidden in the soul of a child. The effort of every true education should be to unlock that treasure.” Emma Goldman, author KEY FACTOR: A great […]

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Goal Wall Chart

KEY FACTOR: There Key to your success as a business owner is knowing your numbers every single day of the working week. [cart-button item=”295″ ] Key to the success of your company is sharing those numbers with your cleaners every time they walk in your office. So many companies complain that they cannot get their […]

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Advertising seal for C.O.R.E. training users

KEY FACTOR: [cart-button item=”295″ ] your cleaning staff being trained. They want to know that your staff will be organized, effective, careful and thorough. Most cleaning services say very little about their training in their advertising. Trained staff does not really prove that your staff is trained. Think of some way to prove to your […]

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Circle of Excellence Brochure

Many a small thing has been made large by the right kind of advertising Mark Twain [cart-button item=”295″ ] This brochure has 5 points of excellence and details each point in a circle on the front page. Then it goes into detail about each point in the inside brochure. All verbiage is editable in Word […]

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Quality Control Checklist

YOUR QUALITY CONTROL SHEET CAN DOUBLE AS A SALES TOOL KEY FACTOR: [cart-button item=”295″ ] Leaving some type of a quality control check sheet each time you clean a customer’s home will accomplish three key factors: It will insure that your cleaners are really checking the home before they leave It will insure the client […]

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Repeat Clients DVD

THERE ARE TWO TYPES OF CLIENTS AVAILABLE IN THE RESIDENTIAL CLEANING SERVICE ARENA-THOSE WHO NEED REPEAT SERVICE AND THOSE WHO NEED ONE TIME CLEANINGS [cart-button item=”295″ ] BUT WHICH ONE IS THE BEST TO GO AFTER? KEY FACTOR: Owning a service business is one of the most difficult businesses to manage with consistency. The key […]

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Data Sheet for client-tracks client info and preferences

50% OF CUSTOMER CANCELLATIONS COME FROM REASONS OTHER THAN POOR QUALITY TRACKING CUSTOMER DATA AND CUSTOMER’S SPECIFIC REQUESTS WILL DRASTICALLY REDUCE CANCELLATIONS DUE TO ‘ADMINISTRATIVE’ ERRORS [cart-button item=”295″ ] KEY FACTOR: Clients want and need to be treated special and individually. They all have different homes with different needs, even though you perform the exact […]

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Response Card for client feeback for Website &/or Card

FEEDBACK FROM A CLIENT IS A GIFT-GOOD OR BAD ...ALISON PALMER [cart-button item="295" ] THERE IS ONLY ONE BOSS, THE CUSTOMER. HE CAN FIRE EVERYBODY IN THE COMPANY FROM THE CHAIRMAN ON DOWN, SIMPLY BY SPENDING HIS MONEY SOMEWHERE ELSE SAM WALTON KEY FACTOR: There is nothing more valuable than feedback from your clients. The […]

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Policies for Clients of Cleaning Services

CUSTOMERS NEED POLICIES TOO OR THEY WILL ‘WALK ALL OVER YOU’ INCLUDE THEM IN YOUR WELCOME PACKAGE WORDED IN AN INFORMATIONAL FORMAT-DON’T FORGET TO LIST THE POSITIVES! [cart-button item=”295″ ] KEY FACTOR: Just like you need rules for your employees, you need rules for your clients. You need to inform them of the rules (and […]

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Sales Script-inbound one time or make ready

THEY NEED A QUOTE ASAP [cart-button item=”295″ ] WHAT IS THE FASTEST AND EASIEST WAY TO GIVE THEM ONE? KEY FACTOR: One time cleanings for moves, selling of homes and entertaining are clients who are very busy and feel like their ‘backs are against the wall’ or theywcould clean their homes themselves. They need the […]

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Services Provided – Company Profile Sheet to give client

TELL THEM EXACTLY WHAT YOU DO SO THERE IS NEVER ANY CONFUSION, DOUBTS OR MISCONCEPTIONS WITH YOUR CLIENT [cart-button item=”295″ ] AFTER ALL, REPEAT IS YOUR GOAL KEY FACTOR: Clients hear only what they want to hear and remember only what they want to remember. We want them to remember exactly what we told them […]

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Flyer’s

NEVER FORGET THE RULE OF 17   [cart-button item=”295″ ] KEY FACTOR: Someone must hear or see a name 17 times before they will feel confident enough in you to inquire about your company–This is cardinal rule #1 when planning your advertising. ACTION ITEM: BFollowing this rule can be expensive if you do not find […]

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