The Pros

It’s like getting two for the price of one. Sharon and Sharon are two savvy, intelligent business professionals with extensive experience in the residential cleaning industry and the human resource side of managing your only real commodity – your employees. Besides their educational backgrounds they both have practical experience in “real world” settings. Although they are experts in their fields, their concepts are easy to follow because they speak in logical and practical terms. The emphasis is solely placed on residential cleaning. They give you helpful, understandable and doable solutions for the challenges you face every day.


“I have always been envious of people who were passionate about what they were doing. Their passion seemed to drive them to the top of their professions. Ironically, in many instances, it was their God given talent in the first place. My God given talent is speaking and I also have a passion for training. I love to train. I also have 20 years of experience managing a residential cleaning company. Through the years I have always felt there was a need for professional training in the residential cleaning service industry. I am so excited that I now have the time, experience and talent to be able to help fill this void”

BA from University of Wisconsin-Oshkosh, Major in Rhetoric and Public Address

Work Experience:

1972 – 1981 Health Care field in accounts receivable and training departments of various colleges and hospitals
1982 – 1986 MCI Long Distance – Managed 30 supervisors ultimately responsible for 800 sales reps in the marketing arena
1986 – 2008 Residential Cleaning Service Owner – The Upstairs Maid Generated $1.9M/year gross revenue

Past and Present Community Service:
Greater Austin Chamber of Commerce NW Area (Past President), American Business Women’s Association – Town Lake (Past President), Recipient of Woman of the Year Award ABWA, Austin Junior Forum (Past President), NW Seton Hospital Advisory Board Member, Austin Women’s Chamber of Commerce (Past Board Member), Mentored a middle school child for 3 years, Kids on the Block Puppeteer, Recipient of Women in Power Award. The Upstairs Maid was a 3 time recipient of Awards from The Austin Quality Council.

Sharon lives in Bertram, Texas (just outside of Austin).


“I have admired Sharon Tinberg for her energy, passion and intelligence for more than 30 years. I have been nothing short of amazed at her entrepreneurial spirit, intelligent decision-making and creative thinking. I am so thrilled to be working with a best friend who can share proven concepts and techniques for increasing success in this industry while I can share my human resources expertise to ensure business owners maintain ethical and legal practices. I love to help people and have a passion to help others keep their lives simple and successful.”

Sharon Fliess earned her B.A. in Cultural Anthropology giving her an amazing appreciation for human differences in our world today. She took additional graduate level course work as well as attended numerous seminars and conferences in her field.

Work Experience:

1973 – 1999 Human resources positions in an university environment
1999 – 2005 Human Resources Director, telecommunications industry
2005 – 2008 Owner, The Entrepreneur’s Source, Business Coach and Consultant

Past and Present Community Service:
Wisconsin Chapter, International Personnel Management Association (Past President), Wisconsin FACETS Family Assistance Center for Education and Training & Support, Inc (Board Member), Providing opportunities to enhance the quality of life for children and adults with disabilities and their families, Public Schools Committee for Planning Services for Students with Severe and Complex Disabilities, MPS Task Force on Special Education and Supportive Services.

Sharon lives in New Berlin, Wisconsin (just outside of Milwaukee), with her 18 year old daughter. Her 24 year old daughter is pursuing her acting dreams in New York City after graduating from the University of Wisconsin-Madison. Sharon enjoys a passion for improving the quality of life for persons with disabilities and in her spare time golf and rides horseback.

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