The Pros

Sharon is a savvy, intelligent business professional with extensive experience in the residential cleaning industry and the people  management side of your business, and your only real commodity – your employees. Besides her educational background she also has practical experience in “real world” settings. Although she is an expert in her field, her concepts are easy to follow because she speaks in logical and practical terms. The emphasis is solely placed on residential cleaning.  She gives you helpful, understandable and doable solutions for the challenges you face every day.


“I have always been envious of people who were passionate about what they were doing. Their passion seemed to drive them to the top of their professions. Ironically, in many instances, it was their God given talent in the first place. My God given talent is speaking and I also have a passion for training. I love to train. I also have 20 years of experience managing a residential cleaning company. Through the years I have always felt there was a need for professional training in the residential cleaning service industry. I am so excited that I now have the time, experience and talent to be able to help fill this void”

BA from University of Wisconsin-Oshkosh, Major in Rhetoric and Public Address

Work Experience:

1972 – 1981 Health Care field in accounts receivable and training departments of various colleges and hospitals
1982 – 1986 MCI Long Distance – Managed 30 supervisors ultimately responsible for 800 sales reps in the marketing arena
1986 – 2008 Residential Cleaning Service Owner – The Upstairs Maid Generated $1.9M/year gross revenue

Past and Present Community Service:
Greater Austin Chamber of Commerce NW Area (Past President), American Business Women’s Association – Town Lake (Past President), Recipient of Woman of the Year Award ABWA, Austin Junior Forum (Past President), NW Seton Hospital Advisory Board Member, Austin Women’s Chamber of Commerce (Past Board Member), Mentored a middle school child for 3 years, Kids on the Block Puppeteer, Recipient of Women in Power Award. The Upstairs Maid was a 3 time recipient of Awards from The Austin Quality Council.

Sharon lives in Bertram, Texas (just outside of Austin).



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